Yes! Starkey Omega AI hearing aids connect via Bluetooth, so you can take phone calls hands-free and stream music, podcasts, and other audio directly from most iPhone and Android devices. For the best performance, make sure your phone supports Bluetooth and is running a current operating system.

You can have your Starkey Omega AI hearing aids adjusted as often as needed. Most customers receive fine-tuning within the first six weeks after their initial fitting. Afterwards, Hear Florida recommends quarterly in-person check-ups, along with a complete hearing evaluation on the purchase anniversary date. Our licensed professionals are available in person to keep your hearing aids performing their best.

Every Starkey Omega AI 24 hearing aid purchased through Hear Florida comes with a 3-year manufacturer’s warranty for repairs and 3-year coverage for loss or damage (a small deductible applies). Hear Florida also includes in-person support for the first year, covering adjustments, cleaning, and counseling. After the first year, ongoing service is available for a nominal fee or insurance co-pay, so you can continue receiving expert care whenever you need it.

Yes. To take full advantage of Bluetooth streaming and app controls, you’ll need a compatible smartphone or tablet. The Starkey Omega AI 24 works with most modern iPhone and Android devices that support Bluetooth. If you don’t use a smartphone, the hearing aids will still work normally for amplification, but you won’t be able to adjust settings through the app or stream calls and media directly.

Yes. In addition to in-person care, Hear Florida offers Telehealth appointments with licensed hearing professionals. This allows you to get help with adjustments, counseling, and troubleshooting from the comfort of your home. While some visits, like hearing tests or repairs, require an office visit, many follow-up consultations and programming changes can be handled remotely for added convenience.

Prescription hearing aids, like the Starkey Omega AI 24, require a licensed hearing professional to perform a hearing test, fitting, and programming. In Florida, the law requires an in-person evaluation and fitting by a licensed professional for all prescription hearing aids. This ensures the devices are customized to your hearing loss and provide the best possible results.

OTC (over-the-counter) hearing aids are intended for adults with perceived mild to moderate hearing loss and can be purchased without a hearing test. They are typically one-size-fits-all and don’t offer the same level of fine-tuning, professional support, or long-term performance as prescription devices.

Choosing prescription hearing aids through Hear Florida means you receive professional testing, precise fitting, and ongoing support, which is not included with OTC products.