Hear Florida Shipping Policy
At Hear Florida, we’re committed to making sure your hearing care accessories and maintenance supplies arrive safely and efficiently. Please review our shipping policy below before placing your order.
Order Processing
Orders are typically processed within 1–2 business days after payment is received. Orders placed on weekends or holidays will begin processing on the next business day.
Once your order ships, you will receive a confirmation email with tracking information.
Shipping Availability
We currently ship hearing aid accessories and maintenance supplies within the United States.
Shippable products include:
- Hearing aid batteries
- Cleaning tools and wipes
- Wax guards and filters
- Domes
- Drying kits
- Chargers and cords
- TV streamers and accessories
Hearing Aid Purchases
Hearing aids are not available for shipping through our website at this time.
All hearing aid purchases must be:
- Delivered directly by a licensed provider during a scheduled appointment
This helps ensure proper fitting, programming, and follow-up care.
Estimated Shipping Times
Standard Shipping
- Estimated delivery: 3–7 business days
Expedited Shipping
- Estimated delivery: 2–3 business days
- Additional shipping fees apply
Delivery times may vary due to carrier delays, holidays, weather conditions, or high order volume.
Shipping Rates
Shipping costs are calculated at checkout based on order total and selected shipping method.
| Shipping Rate | Delivery Estimate | |
|---|---|---|
| Under $59 | $5.95 flat rate | 3–7 business days |
| Over $59 | Free standard shipping | 3-7 business days |
| Local pick-up | Free | Same-day to 2 business days |
Carriers
We ship orders using:
- USPS Ground Advantage
Local Pickup
Customers may select local pickup, when available, during checkout.
You will receive a phone call to schedule your pick-up time within 1–2 business days of placing your order.
Incorrect Shipping Information
Please ensure your shipping address is entered correctly at checkout.
Hear Florida is not responsible for delays or lost packages caused by incorrect or incomplete shipping information provided by the customer.
Lost or Damaged Packages
If your package arrives damaged or appears lost in transit, please contact us within 7 days of the marked delivery date.
We will work with the shipping carrier to help resolve the issue as quickly as possible.
Returns & Exchanges
Please refer to our separate Returns Policy for information regarding eligible returns, exchanges, and refunds on accessories and maintenance supplies.